Six Sigma for CRM helps us acquire insights into our customer's needs and behavior, and turn them into better relationships and Customer Loyalty through practical actions that generate tangible results quickly, within budget, and with limited risk.
With Six Sigma processes and methodologies applied to your CRM implementation, you benefit from more precise data analysis that leads to understanding what drives customer satisfaction.
Customer centric Six Sigma can help you achieve increased sales and improve win rates, create top-line growth by delivering products that customers value, improve service, reduce response time and improve customer satisfaction.
Using Six Sigma methodology, companies can expect fast, dramatic and sustainable improvement in sales, marketing, services and support processes. It helps decision-makers identify defective business processes sooner and optimize customer interactions.
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